Marketing

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The first step of sales process is...........
Lead generation
yes
Convincing the buyer
no
Selling the product
no
Showing a product
no
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The Letter T in PEST stands for...........
Treats
no
Technological
yes
Teacher
no
Table
no
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Innovation in marketing is same as...........
Abbreviation
no
Communication
no
Creativity
yes
Aspiration
no
Research work
no
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Post-sales activities include.........
Sales presentation
no
Customer feedback
yes
Customer identification
no
Customer apathy
no
Product design
no
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A good brand can be built up by way of.........
Customer grievances
no
Break-down of IT support
no
Old age
no
Large number of products
no
Consistent offering of good services
yes
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Leads can be provide by.......

Friends and relatives
no
Websites
no
Directories
no
Colleagues
no
All of these
yes
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"Referrals" means.........
Reference books
no
Leads provided by operation staff
yes
Sales persons
no
Front-office staff
no
Management
no
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Market segmentation means dividing.........
The market group into homogeneous groups
yes
The market process into easy steps
no
The sales teams into small groups
no
All of these
no
None of these
no
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"USP" in Marketing means...........
Useful Sales Procedures
no
Useful Selling Propositions
no
Useful Sales Persons
no
Used Sales Plans
no
Unique Selling Proposition
yes
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A "Prospect" means.........
Company's Prospectus
no
Company's Memorandum of Association
no
A likely buyer
yes
A likely seller
no
None of these
no
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